Info, Prices and Conditions

• Summer rates
• Winter rates

Info and methods: some useful information for booking

Check-in / Check-out

• Rooms are available starting at 14:00. You can also check-in in the morning and enjoy lunch on the day of your arrival.
• On the day of departure, please leave your room by 9:00.
• Check-in up to 11:00 pm on the day of arrival.

Since it is a family facility, the Hotel closes from midnight until 6 am and does not have “night service”.

Booking

• Rooms are confirmed upon receipt of a deposit.
• There is a fee when cancelling your booking or for early departure.
• Rooms are assigned based on logistics. If you have chosen a specific room, we will do our best to assign it to you. In any case, we reserve the right to assign you a different room with identical standards without prior notice and to make changes, even during your stay, for planning and internal organisation reasons.
• Meals that are not eaten are not reimbursed.
• Extra meal € 25.00.
• Pets are not allowed.
• Wellness centre for a fee (€ 15.00 per person) open from 2 p.m. to 8 p.m. To be booked by the morning of the same day.

Payment methods

We accept POS, cash (per legal limits), cheques, or bank transfers, but we prefer not to use credit cards.

Hospitality in Safety and Tranquillity

”The secret of change is to focus all of your energy, not on fighting the old, but on building the new.” - Socrates

In compliance with the constant evolution of government and provincial regulations, we are ready to welcome you into our House, in complete safety, to spend unforgettable moments together among our mountains in the majestic Brenta Dolomites and the Adamello Brenta Natural Park, together with all our “partners” present on the plateau: ski lifts, sports parks, activities provided by the Dolomiti Paganella Card, Alpine Guides, and much more! 

We are convinced that proper conduct will allow us to overcome this delicate moment and, therefore, we have created the conditions to make a “tranquil & safe” holiday possible and to share the need and desire for “normality”…. a holiday that is a reward for overcoming so many difficult moments. The vast indoor and outdoor spaces that our structure can offer will undoubtedly be our first strength, which will certainly help to make “social distancing” easier and more natural. Cleanliness has always been our absolute priority. For this reason, and especially at this time, our loyal staff will be able to guarantee you maximum and constant hygiene for your safety, both in your rooms and in the common areas.

COMMON AREAS

- hand sanitiser dispensers located through the common areas and walkways
- frequent and continuous ventilation of all common areas
- continuous and repeated sanitising of high-contact areas and surfaces
- adoption of specific personal protective equipment by our employees
- information available at reception for proper and respectful conduct.     

RESTAURANT

- a very spacious area where the tables are arranged to respect the safe distance
- breakfast, lunch, and dinner will be organised according to applicable regulations

ACTIVE & FAMILY

- while there are numerous internal areas available (mini club - gameroom - interactive room - large entertainment room), we will organise our greatly appreciated excursions and guided walks even more frequently, in small groups and at differentiated times and suitable for all ages (even with pushchairs)
Of course, we cannot miss out on Muscle Awakening in the morning and Light Gymnastics in the afternoon.

ROOMS

- disinfection of all rooms at check-in with the use of certified technology
- thorough and compartmentalised daily cleaning using certified professional detergents

CHALET NEGRITELLA COCCOLE & RELAX

- we will continue to keep use of our brand new wellness centre, “Chalet Negritella Coccole & Relax, by appointment only, thus ensuring true relaxation in absolute tranquillity and with a maximum hygiene guarantee.

NEW CONFIRMATION AND CANCELLATION METHODS

Hoping for a very welcome confirmation, as usual, we will ask for the payment of a small deposit by postal order or bank transfer. However, given the particularly uncertain situation that we are still experiencing, we have updated and improved the cancellation policies, in compliance with recent government regulations, as follows:
POSSIBILITY OF CANCELLING UP TO THE DAY OF ARRIVAL WITHOUT PENALTIES: We do not offer insurance policies. However, if you are forced to cancel your booking up until the day of your arrival, we will keep the amount already paid as a deposit, without applying any penalties, for a subsequent similar summer or winter stay without any deadlines, to be agreed upon together according to your needs and subject to availability.
To ensure maximum cooperation and openness, we have therefore extended the period of validity of the deposit (set by law at 12 months), avoiding any expiration.